Skip to main content Skip to content

Available now

Call 07971294777
Gas Safe engineer testing a boiler control panel during a boiler repair in Woking

Gas Safe boiler engineers

Boiler Repairs in Woking

No heating or hot water? Our Gas Safe registered engineers diagnose and repair boilers across Woking and the surrounding villages, 24 hours a day.

Call 07969 868 115
  • Gas Safe Registered
  • 24/7 Service
  • 25+ Years Experience

Boiler emergency repairs

How your boiler and hot water work

There are several different ways to provide hot water and central heating. Traditionally, the hot taps are supplied from a hot water storage cylinder, which in turn draws from a cold water storage cistern in the roof space. Water is heated in the cylinder by a fitted immersion heater and/or indirectly by a boiler. Hot water is drawn as needed from that stored in the cylinder.

Combi (combination) boilers

Combi (combination) boilers are increasingly popular, especially in flats and small houses where space is limited, as they cut out the need for a hot water cylinder. They are supplied from the rising main, so no storage cistern is needed, and they provide water heating and central heating in a single unit.

Older houses and flat conversions sometimes have instantaneous gas multipoint heaters fed directly from the rising main, which only light when a hot tap is opened. There is no energy lost from a storage cylinder, so these systems are quite efficient when a substantial amount of water is drawn off. They are not so good, however, when used in quick bursts, for example to wash hands or rinse a cup. As most people now want central heating as well as hot water, they have been largely superseded by combi (combination) boilers.

How a combi boiler works

There are two circuits, so the dirty water that circulates through the radiators does not mix with the domestic hot water (DHW) going to the taps. A diverter valve switches heat from the radiators to the DHW as required. Returning cooler water goes back into the boiler for reheating, and the circulator keeps it all moving. When a tap is opened, cold water runs through the heat exchanger and is heated, but as it does so the temperature of the boiler falls and a thermostat triggers the diverter valve, so hot water from the boiler is sent back into it instead of to the radiators.

A boiler like this will supply hot water quickly when the heating is already on. When the heating is off, a different system comes into action. Opening a tap causes a pressure drop in the pressure vessel. This operates a switch, which fires the boiler. This takes a few seconds longer, and to counter that, some boilers have a small hot water storage vessel built in, ready for immediate use. Combi boilers are usually gas-fired, but there are oil-fired versions too.

When any part of that system fails, our Gas Safe registered engineers will find the fault and put it right. Whether it is a combi, system or regular boiler, call us for emergency plumbing in Woking or get in touch to arrange a visit.

Signs you need a boiler repair

When to call a boiler engineer

Small faults rarely fix themselves. If you notice any of these, switch the boiler off if it is unsafe and give us a call.

  • No heating or hot water

    The boiler will not fire, the radiators stay cold or the taps never run hot, even with the timer and thermostat turned up.

  • Pressure keeps dropping

    If you have to keep topping up the pressure, there may be a leak in the system or a faulty pressure relief valve.

  • Banging, gurgling or whistling

    Unusual noises can point to trapped air, a failing pump or scale building up on the heat exchanger.

  • Error codes and lockouts

    A boiler that keeps locking out, flashing a fault code or needing to be reset is telling you something is wrong.

  • Leaks and drips

    Water under the boiler or around its pipework should be looked at quickly, before it damages floors, ceilings or electrics.

  • Yellow flame or sooty marks

    A lazy yellow or orange flame, or black marks around the casing, can mean poor combustion. Switch off and call a Gas Safe engineer.

If you smell gas, turn off the gas at the meter, open windows and call the National Gas Emergency Service on 0800 111 999 straight away.

How it works

Getting your boiler fixed

Three simple steps from your call to a working boiler.

  1. 01

    Call us

    Ring 07969 868 115, day or night. Tell us what the boiler is doing and we will assign a Gas Safe engineer.

  2. 02

    We attend

    For emergencies we aim to be with you within the hour. For booked visits we call an hour before we arrive.

  3. 03

    Diagnose and repair

    We find the fault, explain it, then repair or replace parts where necessary, test the system and leave your home clean and tidy.

FAQs

Boiler repair questions

Quick answers to the questions Woking customers ask us most.

Which boilers do you repair?

We service and repair all major boiler brands, including combi, system and regular (conventional) boilers. If you are not sure what type you have, describe it on the phone and we will help.

Are your engineers Gas Safe registered?

Yes. We are Gas Safe registered and will provide certification when a plumber or heating engineer has worked on your system, so you can be sure your insurance company is happy.

How quickly can you get to me?

We aim to attend within the hour of your call. Our current workload can sometimes make that longer, especially in cold weather when boilers are under the most strain, but we will always give you an ETA.

My boiler pressure keeps dropping. What should I do?

Check the gauge against the pressure recommended in your boiler manual. If you have to top it up regularly, there is probably a leak somewhere in the system or a faulty valve, and an engineer should find the cause rather than keep refilling it.

Should I repair or replace my boiler?

It depends on the fault, the age and condition of the boiler and whether parts are still available. Our engineer will diagnose the problem and give you honest advice, and you decide how to go ahead. Regular servicing is the best way to avoid breakdowns in the first place.

Where we work

Boiler repairs across Woking

Our engineers cover Woking and the surrounding villages.

  • Woking
  • Horsell
  • Knaphill
  • Maybury
  • Send
  • Send Marsh
  • Pyrford
  • Pirbright
  • Goldsworth Park
  • Bisley
  • Brookwood
  • Mayford
  • Old Woking
  • Sheerwater
  • Chobham
  • West End
  • Byfleet
  • Bagshot

Related services

Keep your boiler and heating in good order all year round.

Column radiator on a tiled wall, part of a central heating system
Heating

Heating

Central heating repairs, radiators and boiler installation from Gas Safe registered heating engineers in Woking.

Find out more →

24/7 Emergency Line

Emergency?

Don't wait — a small leak today is a big repair tomorrow. We answer 24 hours a day, 7 days a week.

Call 07969 868 115

Available now — we aim to attend within the hour of your call.

Call Now Button